QUALITY ASSURANCE

We understand the importance of getting it right the first time. International shipments must be precise and we have the Quality Assurance programs in place to maintain accuracy.

There are three areas of focus that assure your experience as our customer is positive.

Communication: Good communication is a key factor in being able to provide your company with the products it needs, on time. From gathering information on product stock, delivery time, warranties, and shipping costs, we communicate all of the details to you so that you may manage your purchases effectively.

Follow-Up: Once we are given the details of your order, we follow-up with manufacturers to make sure your shipment arrives on time. In the event of a backorder or other manufacturer delay, we will notify you immediately.

Inspection: All boxes are opened and checked to ensure proper part numbers, quantities, colors and sizes have shipped. Let Alternative Exports become your eyes and ears, handling all aspects of your U.S. Purchasing Division.